We decided to drive a bit farther than the Springfield Best Western to save about half the price. It was worth it. We liked that they recognized that we were members and gave us a gift bag on arrival and another for the road when we left. The staff was very friendly & helpful. There were a couple improvements they could make. The cleaning staff left a dirty towel behind the door and the furniture looked like it hadn't been wiped down in a while. All in all we would stay there again especially for the price.
-the telephones in the rooms were out of order;
I would have given this motel a higher rating but for the following:
-the card access did not work on the exterior doors;
After we checked in we were told the fitness center was closed. When we tried to close the curtains, they fell down. We tried to call the front desk, but room phone didn't work. We called on cell phone and waited for maintenance. They ended up closing them with duck tape. They only provide 1waste basket so you can have it in the living room or bathroom but not both. The only clock is the microwave. There was only 1 thin blanket until we asked for another. The lady at the front desk that checked us in was very nice.
I would stay there again provided the first two complaints had been remedied.
We always enjoy our stay at the Best Western, Lincoln, Illinois.....rooms are clean, excellent beds, food is wonderful, and the staff is always courteous and helpful! We will return every chance we get!!! Thank you, Best Western for a great visit!!!
Check in was pleasant and accommodating. Room was nice and clean. The only thing was the hot water wasn’t very hot.
That being said, the staff with whom I dealt were courteous and professional. The free breakfast was excellent as well. I also appreciated the fact that this is a pet friendly motel.
-the folks across the hall let their children run wild at all hours of the night and there were a lot of f-bombs from another room in the middle of the night. Because the phones were out of order, I couldn't contact the front desk to have them quiet our neighbors.
Best Western Lincoln Inn is a US Lodging based in Lincoln, Illinois. Best Western Lincoln Inn is located at 1750 5th St, Lincoln, IL 62656, USA.
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